Rother Consulting | Focus On Excellence

Business & Operational Excellence

The Foundational Ingredient for a thriving business

Excellence requires flawless orchestration at multiple levels

Alignment across units and core processes at the enterprise level, stable process execution at the functional level and smooth team and cross-functional interaction and communication at the collaboration level.

My excellence programs are delivering excellence on the level of the whole business, on operational or the level of collaboration: 

Business Excellence

Business Excellence

Required if you want to create stability and a high-performing environment or improve performance and create value through continuous improvement.

Operational Excellence

Operational Excellence

Required if you want to optimize efficiency, effectiveness and quality in a specific area.

Collaboration Excellence

Collaboration Excellence

Required because sometimes achieving excellence is not a matter of process design - climate turbulences in cross-functional collaboration or team work are a problem.

Business Excellence

The Scope

Business excellence is all about the company as a whole and its commitment to high performance. It makes sure the company is headed in the right direction and is well-equipped to succeed in the long term. It also makes sure the company’s structure, operating model, principles, culture, procedures, guidelines, management systems, process maturity, and behavior of individuals within the organization are all appropriate.

It aligns strategy, customer satisfaction, employee engagement, and overall organizational health.

The Approach

Together we look at the whole management system incl. the performance management approaches, key performance indicators and approaches to communicate strategic direction and inspire employees to perform at their best. If desired I perform a comprehensive maturity assessment. 

With the SEEDing – Human Transformation approach we initiate together the required transformation and the cultural change.

Your organization might be perfectly designed to produce results – the results you are currently achieving!

But to stay competitive and successful in a VUCA world you need to improve, innovate, adapt and change.

Operational Excellence

The Scope

Operational excellence is a foundational component of business excellence.

As Business Excellence it is a commitment to high performance, but it’s primary focus is the company’s processes and operations including functional hand-offs, touch points and how the flow of information and results across the organization is created.

Especially the effective implementation and utilization of innovative technologies necessitate meticulously streamlined and optimized processes first to ensure maximum value.

Key objective is execution and performing at best:

  • creating value and meet customer expectations,
  • removing waste and gain efficiency,
  • minimizing time,
  • costs and errors and
  • gain effectiveness in every process.

In today’s fast-paced world of intense global competition, operational excellence is not just a nice-to-have. It is a must. It is what keeps organizations agile and competitive.

THE Approach

Starting point of all our efforts is to understand the customer requirements first.

Depending on your improvement need three different approaches can be applied:

Establish new processes, develop new products and solutions for your business.

We apply Six Sigma to improve quality and effectiveness.

To enhance efficiencies and reduce costs.

Define ValueCreate FlowMap Value StreamEstablish PullPursuit PerfectionLEAN MANAGEMENT(PDCA)ActPlan CheckDo

I enable your organization to sustain these efforts by building up required capabilities and structures to maintain.

COLLABORATION Excellence

The Scope

Collaboration Excellence enhances cross-functional alignment, reduces friction, accelerates decision-making, and fosters a culture of seamless cooperation that drives innovation, efficiency, and overall business agility. 

It is complementing the process efficiency of Operational Excellence and the strategic alignment of Business Excellence.

When team atmospheres turn stormy with conflict and friction, I restore clear skies by:

  • Transforming cross-functional tensions into seamless collaboration.
  • Converting team friction into cohesive energy.
  • Building environments of deep trust and authentic connection.
  • Creating clarity in decision-making and communication.

THE Approach

Based on the SEEDing – Human Transformation approach I transform teams no matter in which stage of team develop they are. 

Depending on the current state a dual approach, combining team workshops and coaching (the whole team or individuals), can be most beneficial.

The Services

Business Excellence

Operational Excellence

Collaboration Excellence

The Results

Business Excellence

Operational Excellence

Collaboration Excellence

“Perfection is not attainable, but if we chase it, we can catch excellence.” – Vince Lombardi

Ready for your challange?

Let's connect!

BUSINESS EXCELLENCE

  • Operating Model & Process Design for new functions
  • Process Harmonization, e.g. across different regions, countries, markets or sites
  • Improving Cross-functional collaboration

OPERATIONAL EXCELLENCE

  • Improvements in operating, support or management processes
    • Process Optimization for improved efficiency, quality, speed to market
    • Rapid Process Improvements (1 day)
    • KAIZEN Events (2 – 4 days)
    • Value Stream Mapping, Makigami, Waste identification
    • Process Improvement Project Portfolio Definition and Oversight
  • Standardization within functions, across teams or entities
  • Leaders Standard Work
  • Process Improvement Capability Building
    • Training on different Belt Levels (white, yellow, green, black belt)
    • Coaching & Mentoring of Project Leaders
  • Project Management

COLLABORATION EXCELLENCE

Team Building

  • Form a strong team, trust and cohesion
  • Establishing a safe space to collaborate
  • Design standards for smooth collaboration


Team Development & Facilitation
I work with your teams to co-creatively:

  • Align strategy and vision
  • Resolve conflicts effectively
  • Break down organizational silos
  • Improve collaboration and effectiveness


Team Coaching

  • Refine leadership styles
  • Address sensitive challenges
  • Foster authentic connections
  • Create high-performing teams

BUSINESS EXCELLENCE

  • Strategic alignment across functions
  • Improved cross/functional collaboration
  • Enhanced customer and market responsiveness
  • Innovation culture and market responsiveness
  • Stronger brand equity and reputation
  • Optimized resource allocation and capital efficiency
  • Scalability and global expansion readiness
  • Enhanced decision/making with advanced analytics
  • Talent Engagement and leadership development
  • Resilient and adaptive business models

OPERATIONAL EXCELLENCE

  • Reduced cycle times
  • Improved first/pass yield and reduced rework
  • Optimized Supply Chaing and Inventory Management
  • Increased Workforce Productivity
  • Standardized and repeatable best practices
  • Minimized downtime and improved asses utilization
  • Compliance and risk management
  • Waste and non/value added work reduction
  • Higher customer satisfaction and improved service delivery
  • Effective Lean and Six Sigma Methodologies implementation

COLLABORATION EXCELLENCE

  • Strong team and efficient collaboration
  • Increased cross/functional alignment
  • Move from siloed thinking to unified action
  • Employee engagement and satisfaction
  • Shift from conflict to constructive dialogue
  • Progress from disconnection to strong bonds
  • Evolve from friction to fluid cooperation
  • Effective remote and hybrid collaboration
  • Collboration with external partners and vendors
  • Enhanced agility in cross/departmental projects
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